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Pulsating dynamic business
environments, dizzying swirl of technology,
heightened customer expectations, eternally
accelerating competition and relentless
pursuit of excellence have changed the
rules of the game.The name of the game
is "CUSTOMER
RELATIONSHIP MANAGEMENT" through
customer orientation. Products, Processes
and Quality have just become ante in this
new game and doesn't provide competitive
winning edge. The only thing that differentiates
and distinguishes men from boys, winners
from losers, leaders from followers is
the supplementary service and support
offerings. |